Mediation is a voluntary confidential dispute resolution proceed in which a neutral third-party helps the disputing parties to communicate and negotiate.
Mediation helps the parties identify the issues, clarify and explore options for a mutually acceptable outcome.
As a mediator, even though a party presents a position and states they are not flexible.
A mediator needs to understand the position and interest to see if that can be obtained even after the inflexible presentation.
Goal and Benefits of Mediation:
- Reduces costs
- Reduces stress
- Empowers both parties
- Improves communication
- Improves relationships
- Results in longer lasting agreements
- Improves the parties’ satisfaction